Privacy Policy

1. Information We Collect

We collect information to provide a better experience and fulfill your custom orders:

• Personal Identity: Name, email address, phone number, and shipping/billing address.
• Business Details: Company name, GST number (for invoicing), and corporate logos/artwork.
• Transaction Data: Details of the products you purchased and the amount paid.
• Technical Data: IP address, browser type, and cookies to improve website functionality.

2. How We Use Your Information

Your data is used specifically for:

• Processing and delivering your customized orders.
• Communicating order updates or responding to inquiries via info@promogifts.in.
• Generating tax-compliant invoices.
• Internal record-keeping and improving our product range.

3. Protection of Artwork and Designs

We understand that your designs and logos are your intellectual property.

• We use your uploaded files only for the purpose of printing your specific order.
• We do not sell, share, or display your custom designs to third parties without your explicit consent.

4. Data Sharing and Third Parties

We do not sell your personal data. We only share information with trusted third parties necessary to run our business:

• Logistics Partners: To deliver your products to your doorstep.
• Payment Gateways: To process secure transactions.
• Legal Requirements: If required by Indian law or government authorities.

5. Cookies

Our website uses cookies to enhance your browsing experience, such as remembering items in your cart. You can choose to disable cookies in your browser settings, though it may limit some features of the site.

6. Data Security

We implement industry-standard security measures to protect your information. However, please note that no method of transmission over the internet is $100\%$ secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request a correction of inaccurate data.
• Request the deletion of your account/data (subject to legal or billing retention requirements).

8. Changes to This Policy

PromoGifts reserves the right to update this policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

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Contact Our Privacy Officer

If you have questions regarding this policy or how your data is handled, please reach out:

• Email: info@promogifts.in
• Phone: 8500107400
• Address: Bengaluru, India